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The Shangarila Series tour mainly intends to let the visitors get in a close touch with the wonderland by car, cycling or even trekking. Tibet monasteries, authentic tibetan villages and Tiger Leaping Gorges, the first bent of Jinshajiang river are all worthy to be visited...
1. Accommodation with hotel daily breakfast.
2. Private mini bus, all transfer based on tour schedule
3. Sightseeing entrance fee
4. English speaking tour guide
5. English Speaking trekking guide during the trekking
6. Simano speed cycles
7. Tourist Life Insurance:
China Life Tourist accident/casualty Insurance, we highly recommend that you purchase full coverage from your country of origin.
1. International flight fares.
2. Visa Fees.
3. Personal Expenses
Expenses of a personal nature such as laundry, drinks, fax, telephone call, optional activities or sightseeing, overweight baggage charges or meals not indicated, etc. .
4. Single Room Supplement;
5. Excess Baggage Charges;
6. Tips to guides and drivers, suggested tip to guides: 15USD for per day for each two persons, suggest tip to drivers: 12USD for per day for each two persons.
1.Visa:
All clients must be in possession of a valid passport and necessary visas or permits at the commencement of travel. All such documentation is the sole responsibility of the client. Your travel advisor may assist you in applying for the necessary travel documentation upon request. Travel Every accepts no responsibility or liability whatsoever for the failure of clients to obtain appropriate documentation.
2.Travel Health:
Clients should take into account all international travel risks and familiarize themselves with health requirements applicable to the areas they intend to visit. The client is solely responsible for checking the safety and security conditions, vaccination, and other health requirements of governments in countries visited or transited. Travelers to Tibet are required to provide a doctor's certificate stating that the he/she is fit to travel and his/her blood pressure and heart condition are normal. This is a necessary requirement because of the possible effects that the very high altitude may have on certain people.
3. Baggage Allowance:
In accordance with regulations of the General Administration of Civil Aviation of China, the free baggage allowance within China is 20kg for the economy class, 30kg for the business class, and 40kg for the first class, plus limited carry-on luggage. Excess baggage charges are the sole responsibility of the client. Regulations within China specify that all suitcases must have a locking device attached. Failure to follow this regulation may result in refusal by airport staff to load suitcases onto the aircraft.
4. China Travel Insurance:
Travel Every tour packages include China Life Tourist Accident/Casualty Insurance up to a maximum of $29,000 provided free of charge as part of our package. We still highly recommend that you purchase full coverage travel insurance from your country of origin. Insurance provided by Travel Every is not applicable where only hotel or China flight booking are purchased through New Travel
5. Complaints:
Shall you feel unsatisfied with any service Travel Every has provided, please notify your local tour guide or your travel advisor to avoid the potential similar problems happening again in the rest of your trip.
In the event of a complaint or claim for compensation, you must inform us by email, regular mail, or facsimile in writing within 15 days from the end of your tour. Relevant receipts and substantiating evidence must be attached to the letter of claim. Travel Every will not be liable for any claims made later than 15 days after the completion of your tour.
6. Tour Booking:
You can contact Travelevery via the web form from Travelevery email, fax, or phone. If for any reason, you fail to receive any reply from Travelevery in regard of your tour status within 48 hours from the time you submitted the request for booking, modifying, or canceling a tour, please contact New Travel customer service center phone at 86-28-66507781 immediately to ensure that we are able to deal with your enquiry under the terms of our Terms and Conditions.
7. Cancellation Refunds
We would deeply regret your decision to cancel your trip to China, however we realize that there are many valid reasons that this can happen.
In the event of cancellation we will refund any payment made to Travelevery (less any cancellation fee that is applicable) within 14 days of our receipt of your written cancellation request.
The cancellation fee will be calculated as follows:
A. Cancellation received more than 35 days before departure: 10 % of tour price, but may be applied for your next trip within 18 months.
B. Cancellation received from 21 to 35 days before departure: 10% of the tour price + full cost of Yangtze River Cruise if applicable.
C. Cancellation received from 7 to 20 days before departure: 20% of the tour price + full cost of Yangtze River Cruise if applicable.
D. Cancellation received from 3 to 6 days before departure: 50% of the tour price + full cost of Yangtze River Cruise if applicable.
E. Cancellation received from 2 to 0 days before departure: 100% of the tour price + full cost of Yangtze River Cruise if applicable.
No-show travelers will be charged 100% of the tour price full cost of Yangtze River Cruise if applicable.
After the trip has commenced, we are unable to refund any amount for unused services due to your early departure, late arrival, or missed days on tours.
Special Notes For Yangtze River Cruise:
The payment for the Yangtze River Cruise can not be refunded if the cancellation notice is received less than 35 days prior to the date of the cruise.
8. God抯 act :
Travelevery shall not be liable for any loss, injury, or damage to person or property, alteration of itineraries or cancellation in part or in full, caused by climatic conditions, sea fire, breakdown of machinery or equipment, acts of government or other authorities, wars whether or not declared, civil disturbances, strikes, riots, thefts, epidemics, quarantines, medical or customs regulations, terrorist activities, or any other actions, omissions or conditions beyond Travelevery 's control. Neither Travelevery nor any of its affiliates or subsidiaries shall be or become liable or responsible for any additional expenses of liability sustained or incurred by the tour member as a result of any of the aforementioned causes.
TravelEvery shall not be responsible for any wrongful or negligent or fraudulent, omissions, changes of itinerary, cancellation or the failure of any equipment operated by any suppliers such as transportation carriers, cruise, and hotels, or any other party not directly owned or controlled by Travelevery.
1. Our travel agency will refund the sightseeing entrance fee to you if there is any natural disaster which is out of control by mankind, such as flood, landslide happened during the tour, trekking tour, bike tour. Others tour cost such as van, guide service, etc, which is no refund, there is penalty for hotel cancellation. 100% penalty for hotel cancellation specially in Chinese public holidays.
2. If you are interested to this cycling tour, please send emails to us to ask the details information, such as, how many km will you travel by bikes for every days, what place is suitable to ride bike on the road..
3. How to ride bikes in right way, how to change the speed, etc.
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